Privacy Policy

Last Updated: March 13, 2025

Stone Wholesale Group PTY ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [insert website URL] (the "Website") or engage with our services. This policy complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or provide us with your personal information.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Personal information is information that identifies you or can be used to identify you. This may include:

Name, email address, phone number, and postal address.
Payment details (e.g., credit card or bank account information) if you make a purchase.
Any other information you voluntarily provide (e.g., through forms, emails, or customer support inquiries).

b. Non-Personal Information

We may collect non-identifying information, such as:

Browser type, IP address, device type, and operating system.
Website usage data (e.g., pages visited, time spent on the Website, and referral links) collected via cookies or similar technologies.

c. Information from Third Parties

We may receive information about you from third parties, such as social media platforms or payment processors, if you interact with us through those services.

2. How We Collect Information

We collect information in the following ways:

Directly from you: When you fill out forms, make purchases, subscribe to newsletters, or contact us.
Automatically: Through cookies, web beacons, and analytics tools when you visit our Website.
From third parties: When you connect with us via third-party services or partners.

3. How We Use Your Information

We use your information for the following purposes:

To provide and improve our products, services, and Website functionality.
To process transactions and deliver goods or services you request.
To communicate with you, including responding to inquiries and sending marketing materials (with your consent where required).
To analyze Website usage and improve user experience.
To comply with legal obligations or protect our rights and property.

4. Disclosure of Your Information

We may share your information with:

Service Providers: Third parties who assist us with Website hosting, payment processing, analytics, or marketing (e.g., Google Analytics, payment gateways).
Legal Requirements: If required by law, court order, or government authority.
Business Transfers: In the event of a merger, acquisition, or sale of business assets.
With Your Consent: When you explicitly agree to the sharing of your information.

We do not sell your personal information to third parties for their own marketing purposes.

5. Overseas Disclosure

Your personal information may be transferred to and processed in countries outside Australia (e.g., [list countries if known, such as the United States]) where our service providers are located. We take reasonable steps to ensure that any overseas recipients comply with the Australian Privacy Principles or equivalent standards. By providing your information, you consent to such overseas transfers.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings, though disabling cookies may affect Website functionality.

8. Your Rights and Choices

Under the Australian Privacy Principles, you have the right to:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Opt-Out: Unsubscribe from marketing communications by clicking "unsubscribe" in emails or contacting us.

To exercise these rights, please contact us at info@Zer0.com.au

9. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize it.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

11. Children’s Privacy

Our Website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us at:

Email: info@Zer0.com.au
Phone: +61 2 9030 3094
Address: 3/8 Aquatic Drive, Frenchs Forest, NSW

If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

This Privacy Policy is governed by the laws of Australia.